Shipping Policy

At Astro Kanhaiya Ji, we are committed to delivering your products in a timely and secure manner. Our Shipping Policy outlines the terms and conditions for the delivery of your orders. Please read the details below to understand how we process and ship your purchases.

1. Processing Time

  • All orders are processed within 1-3 business days after payment confirmation.
  • For personalized or custom-made products, processing may take longer, and you will be informed accordingly.

2. Shipping Methods

  • We partner with trusted courier and logistics companies to ensure safe and reliable delivery.
  • The shipping method and estimated delivery time will depend on your location.

3. Estimated Delivery Time

  • Within India: Delivery typically takes 5-7 business days from the date of dispatch.
  • International Orders: Delivery may take 10-15 business days, depending on the destination and customs processing.

Note: Delivery times may vary due to unforeseen circumstances, such as weather conditions, strikes, or transportation delays.

4. Shipping Charges

  • Domestic Orders: Shipping charges will be calculated based on the delivery location and weight of the product.
  • International Orders: Shipping charges, customs duties, and taxes (if applicable) are the responsibility of the customer.

Shipping charges, if any, will be displayed at checkout before completing the order.

5. Order Tracking

  • Once your order is shipped, you will receive a tracking number via email or SMS.
  • You can use this tracking number to monitor the delivery status of your order on the courier’s website.

6. Delivery Address

  • Please ensure that the shipping address provided during checkout is accurate and complete.
  • Astro Kanhaiya Ji is not responsible for delays or failed deliveries due to incorrect or incomplete addresses.

7. Damaged or Lost Shipments

  • In the rare case of a damaged or lost shipment, please contact our support team immediately.
  • For damaged shipments, you must provide photographic or video evidence at the time of receipt.
  • We will assist you in resolving the issue with the courier company.

8. Undeliverable Packages

If a package is returned to us due to an incorrect address, failed delivery attempts, or refusal to accept the package:

  • We will notify you, and the package can be reshipped at your expense.
  • Refunds for undelivered packages will not include shipping charges.

9. Contact Us

For any questions or concerns regarding shipping, please contact us at:
Email: astrokanhaiyaji@gmail.com
Phone: +916266241201

We strive to provide a hassle-free shopping experience and ensure your orders reach you promptly and safely.